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Legal - Cookies

Cookie Policy

Last updated: August 2026

Venmogh uses cookies to keep you signed in, improve performance, and understand how the platform is used - always respecting your privacy.

Essential Cookies

Always active. Required for authentication, security, and core platform functionality.

Analytics Cookies

Optional. Help us understand product usage to improve your experience. No personal data sold.

Privacy First

No advertising. No cross-site tracking. No sale of cookie data. Ever.

How we use cookies

This Cookie Policy explains how Venmogh and its AI assistant Noah use cookies and similar technologies on our platform. It describes what these technologies are, why we use them, and your rights to control their use.

By using Venmogh, you agree to the use of essential cookies required for the platform to function. You may opt out of analytics cookies at any time using the cookie preferences panel or your browser settings.

What are cookies?

Cookies are small text files placed on your device when you visit a website or use a web application. They allow the platform to remember information about your session, preferences, and usage patterns over time.

Cookies themselves cannot execute programs or deliver viruses. They are specific to the browser and device you use and cannot access other files on your device.

Stay Signed In
Keep you authenticated across sessions without re-entering credentials.
Remember Preferences
Save your display, language, and notification settings between visits.
Improve Performance
Understand how features are used so we can make the platform faster.
Enhance Security
Detect and prevent unauthorized access and fraudulent activity.

Cookies We Use

We use a minimal set of cookies, grouped into two categories. We never use advertising cookies or sell cookie data to any third party.

Essential Cookies

  • Retention: Session / up to 12 months
  • Purpose: Authentication & Security
  • Examples: session_token, csrf_token, auth_state, device_id

Analytics Cookies

  • Retention: Up to 24 months
  • Purpose: Usage understanding
  • Examples: _posthog, ph_distinct_id, ph_session

Our privacy commitments

  • No advertising cookies
  • No marketing tracking
  • No sale of cookie data
  • Anonymous analytics only

Cookies from trusted partners

Some Venmogh features use third-party services that may set their own cookies. We only work with partners whose privacy practices meet our standards. No partner is permitted to use your data for advertising.

  • Stripe

    Handles payment processing for paid subscriptions. Sets cookies to prevent fraud and remember payment session state.

    Only active when you access billing or subscription management pages.

  • PostHog

    Privacy-friendly product analytics that helps us understand how features are used. All data is anonymized and never shared.

    Only active if you have accepted optional analytics cookies.

  • Crisp

    Customer support chat widget. Sets cookies to maintain your support session and conversation history.

    Only active when you open the support chat. Chat is opt-in.

You're in control

You have multiple ways to manage cookies on Venmogh. Changes to optional cookies take effect immediately and are saved per device.

Cookie Banner

Use the preference panel at the bottom of any page to accept, reject, or customise optional cookies.

Browser Settings

All major browsers allow you to block or clear cookies in privacy settings. See your browser's help documentation.

Do Not Track

Venmogh respects the browser Do Not Track (DNT) and Global Privacy Control (GPC) signals. When either is enabled, analytics cookies are automatically disabled.

Note: Disabling or clearing essential cookies will sign you out and may affect core platform functionality including authentication and security features.

How we communicate changes

We review and update this Cookie Policy periodically to reflect changes in our services, technology, or applicable regulations.

  • Minor changes

    Small clarifications or formatting updates are made without separate notification. The "Last updated" date at the top of this page is always current.

  • Material changes

    If we add new cookie types or significantly change how we use existing cookies, we will notify you through the platform or by email at least 14 days in advance.

  • Your choices remain

    Your saved cookie preferences are preserved across policy updates. You can always review and update them using the cookie preferences panel.

Questions about cookies?

If you have any questions about this Cookie Policy or how we handle your data, our Privacy Team responds within 5 business days.

Privacy teamprivacy@venmogh.com